CUSTOMER SUPPORT & SALES

+27 33 880 0080
Location

290 Burger Street, Pietermaritzburg, 3201
Opening hours

Mon - Fri : 08:00 - 17:00

Rural Infrastructure & Poverty Alleviation

Facilitation of work opportunities on infrastructure projects in communities relating to construction, ICT, potable water, primary health care facilities and schools.

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Infrastructure development

Environmental Impact Assessment/Groundwater investigation.

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INNOVATIVE AND UNIQUE

The South African problem cannot be left to the government to solve on their own. It has to be tackled by all organizations, both public and private, of all sizes and in all industries. Collective responsibility requires shared solutions based in best practice. Many organizations try to solve these problems on their own, sometimes calling for assistance from strategy consultants or industry experts.

Where MPSSS differentiates itself in the marketplace, is in creating and implementing solutions for its clients based on the knowledge that enterprises need to serve a wider group of stakeholders than just the shareholders and that public institutions need to serve a wider group of interests than just their political masters.

Services THE MPSSS PRODUCTS AND SERVICE

Social Facilitation and Community Engagement

Design of structured and integrated Social Facilitation and Community Engagement Programme for infrastructure projects;
Facilitation of Key Delivery Interventions for Social Facilitation and Community Engagement at project and community level;
Implementation of Key Delivery Interventions through a Social Facilitation and Community Engagement process which ensures adaptability of interventions to suit the lifecycle stage and specific community needs of the project;
Resourcing of projects with personnel to implement Social Facilitation and Community Engagement at the project and community level;
Drawing on Innovation from all sectors to ensure high levels of efficiency;
Monitoring and frequent reporting to client on project progress.
Evaluation of Project success through Social Impact Assessment.

Communications, Public Relations & Reputation Management

Management of client’s credibility and legitimacy amongst each stakeholder group;
Internal communication campaigns;
Public relations office to address public issues, concerns, requests, etc.;
Public relations for response-handling during emergencies or unusual events;
External communication to build client’s image and brand;
Newsletters, publications, radio, digital tools and other forms of media;
Image, brand building and reputation management, especially amongst stakeholders.

Localization Management Services

Structuring framework to ensure local procurement in the project;
Facilitating the roll out of the localization plan through various programmatic interventions;
Establish a monitoring and evaluation programme for the localization framework;
Conduct strategy reviews of the localization framework. to optimize localization interventions.

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Management of Enterprise Development

Enhance business growth and the creation of employment;
Leveraging and encouraging of investment from the private sector into ED;
Advice to our clients as to how to invest in their communities and provide genuine business support;
Coaching and mentoring entrepreneurs, assisting them in accessing additional market information.

Empowerment Monitoring, BBBEE Procurement, Governance & Leadership

Regulatory scans, gap analysis and implementation of legislative and regulatory requirements that lead to compliance in line with National, Provincial and Local Government protocols e.g. B-BBEE,
Codes of Good Practice, Social & Labour Plans and other related government transformational policy agendas;
Alignment with King IV Codes of Good Governance;
Advice to our clients as to how to invest in their communities and provide genuine business support;
Strategic alignment of preferential procurement, supplier development, enterprise development, BBBEE compliance, CSI and local employment with corporate strategy.

Community Advocacy, Governance & Leadership.

Drafting of Community Advocacy, Governance and Leadership interventions in affected communities;
Aligning all Project interventions with the principles of promoting Community advocacy, ensuring good governance of the projects at all levels, and improving the quality of leadership at community level;
Developing the Terms of Reference for Project governance structures at various levels;
Monitoring of governance structure processes to ensure principles of Community Advocacy, Governance and Leadership are upheld in the implementation of projects.

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Stakeholder Engagement.

Stakeholder identification, formulation of stakeholder engagement strategies and plans;
Engagement with community stakeholders, building of sustainable relationships;
Employing innovative and contextually relevant engagement techniques that promote inclusiveness;
Creation of and facilitation of stakeholder forum structures;
Facilitation of participation by community beneficiaries in government programmes;
Engaging with and lobbying support from government departments to support any national or provincial programmes that might exist;
Improving the communication between communities and government departments.

Capacity Building (Training & Development).

Community capacity building through training and skills development;
Facilitating fulfillment of skills demand from employers in or near affected communities;
Coordinating training service providers in provision of training courses;
Assisting applicants to be work-ready through job grooming, CV-writing, interview preparation, facilitation of psychometric profiling and career guidance;
Facilitation of learnerships and payment of stipends;
Facilitation of work opportunities on infrastructure projects in communities relating to construction, ICT, potable water, primary health care facilities and schools;
Capacitation through skills development, workshops, learnerships in areas of construction and maintenance.

Land & Resettlement Advisory Services.

Facilitating relocations of communities affected by large-scale projects e.g. mining, dam construction and assisting communities in repurposing of land for agriculture or other productive use; .
Capacitating community farmers to use land productively; .
Transfer of arable land to beneficiary communities; .
Sustainable support mechanisms for emerging farmers; .
Farmer starter packs, links to extension services and other assistance to farmers.

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Socio-Economic Impact Assessment.

Social impact research and assessment;
Profiling of communities and assessment of their needs through a variety of qualitative and quantitative methods;
Compilation of databases of beneficiaries for project opportunities;
Development of action plans for community development interventions tailored to community needs;
Sustainability, Business Risks and opportunity assessments.

Enterprise & Supplier Development and Local Economic Development.

Integrated ESD Programme Development;
Facilitation and monitoring of ESD Programme;
Tailored coaching and mentorship of entrepreneurs, assisting them in accessing additional market information;
Targeted Procurement;
Programmes to build community-based businesses and activities;
Co-operative support to Local Economic Development (LED) departments of local and district municipalities, e.g. assisting in the gathering and sharing of IDP information;
Mobilizing the LED departments to build economic capital in the communities;
Establishing nature-based use of natural capital e.g. eco-tourism, crafts businesses.
Enhance business growth and the creation of employment;
Leveraging and encouraging of investment from the private sector into ED.

Management of Social Foundations and CSI Programmes.

Corporate CSI initiatives; .
Formulation of CSI intervention programmes; .
Programmes to encourage healthier lifestyles through sport, arts and recreation; .
Consultative development of and implementation of client’s strategic transformation and empowerment initiatives.